Metrix is a repair services company that offers appliance repairs, electrical work, plumbing, and more. Their previous website was outdated, lacked a proper booking system, and had inefficient service management. The goal was to create a fast, scalable, and user-friendly repair services platform.
Project Challenges:
- The old website was built on WordPress, making it slow and hard to maintain.
- Lack of a real-time booking system, leading to scheduling conflicts and inefficiencies.
- Poor mobile optimization resulted in high bounce rates on mobile devices.
- Service listings were static and difficult to update, requiring manual changes.
- No integration with payment gateways, making it impossible to pay online.
My Approach & Solutions:
I proposed a complete redesign using Next.js for a fast, interactive frontend and a custom API to handle service management efficiently.
Key Features Implemented:
- Modern UI/UX: Redesigned the platform with a clean, intuitive interface for easier navigation.
- Real-Time Booking System: Developed an availability-based booking system to prevent double bookings.
- Mobile Optimization: Ensured full responsiveness with Tailwind CSS, making it smooth on all devices.
- Dynamic Service Listings: Built a CMS-driven service management system, allowing admins to update services without coding.
Results & Impact:
- Booking success rate increased by 50% due to real-time availability checking.
- Mobile traffic retention improved by 35%.
- Website speed improved from 4.8s to 1.2s, reducing bounce rates.
- Service management became 100% automated, saving 20+ hours per week in manual updates.
The final product was a high-performance, scalable repair services platform that improved efficiency and user experience dramatically.